Wrong email address

Gabriele4
Contributor
Contributor

Hello to everybody. I did a mistake opening a new account. Instead of type the email ending with .COM I typed .CON. Obviously I didn't receive the verification email.  My worry is that I had already added the cards. Do you think it's going to be a problem?

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Gabriele4

 

As your email address identifies your paypal account then yes it would be a big problem.

See if you can remove your bank account and cards and open another account correctly.


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Gabriele4
Contributor
Contributor
Yes I already open a new account with the correct email. And also I close the wrong one but I didn’t remove the cards. Anyway I didn’t verify the old account cause the email doesn’t exist being .con
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Gabriele4

 

If you didn't remove the cards first before you closed the account then you won't be able to use them on the new account as you can't have a card linked to 2 paypal accounts.

Your best bet is to contact customer services and see if they can remove those cards from your closed account for you. Not sure they can so if they do manage to do it for you can you post back to let us know?


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