Uisng the mobile app

mrpondlife
Contributor
Contributor

I have the mobile app for android but I can't log in to it as it asks me for a PIN number (be it either with the email address and password way or the phone number way).

I have looked at my account and can't find anywhere to set up a PIN number??

 

I have found the following instructions...

1. Log in to your account at www.paypal.co.uk
2. Click ‘Profile’ near the top of the page
3. Under Account Information, click ‘Phones and Mobile Payments’ (Don’t see this step? Follow the alternative instructions below.)
4. Click ‘Add’ to add the mobile phone you wish to use.
5. Click ‘Activate Payments’ next to the phone you have added.
6. Create a Mobile PIN – you will be asked for this PIN each time you make a payment using your phone.
7. Click ‘Continue’ and check your mobile phone for an SMS text message from PayPal containing a confirmation code.
8. Enter the confirmation code on PayPal to confirm ownership of your phone.


Or

1. Log in to your account at www.paypal.co.uk
2. Click ‘Profile’ near the top of the page.
3. In the ‘Phone’ section, click ‘Update’.
4. Click ‘Add’ to add the mobile phone you wish to use.
5. Click ‘Activate Payments’ next to the phone you have added.
6. Create a Mobile PIN – you will be asked for this PIN each time you make a payment using your phone.
7. Click ‘Continue’ and check your mobile phone for an SMS text message from PayPal containing a confirmation code.
8. Enter the confirmation code on PayPal to confirm ownership of your phone.

To use some features of PayPal Mobile, your phone must have WAP 2.0, a secure connection, and it must allow cookies.
 
Once you have successfully activated your phone you can use PayPal to pay for eBay items by visiting http://wap.ebay.co.uk/ on your mobile browser.

You can also buy items or donate to charity by text message wherever you see the PayPal Mobile

 

But I don't have the option to 'Update' or 'Add' just 'Get Started'??

If I follow that link it takes me to a page to create a new Paypal account??

 

Any ideas anyone how I create a PIN and add my mobile to my account (although it is already there??)

 

Thanks

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2 REPLIES 2

mrpondlife
Contributor
Contributor

mrpondlife
Contributor
Contributor

Guess ill uninstall the app then as no one seems to know how or why it doesn't work properly...Robot Mad

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