*URGENT* Close this paypal account

fubarjamie
Contributor
Contributor

 Heyo paypal community well im in a bit of a jiffy when i created paypal I accidenlty put in the wrong user email. <lol right>

 

I added my bank account and credit card details to paypal without me realising.

 

now i tried to close the account with all details removed and i try to close the account but i get an error message saying you cannot close your account at this time.

 

Would love if anyone could help me asap, I dont have access to the email that i used and i am worried that they could just reset the password. 

 

Probably in the wrong section as ive never used paypal forums before

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

Have you removed your bank accounts and cards??

 

If so then sometimes you have to wait a few days before you can close it.

 

If you stll can't then contact customer services.

 

Click on the words "Contact" at the bottom of your paypal account summary > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).

When you get through don't select any options just hang on till you get transfered to an agent or say the word "agent".

 



OR have you considered contacting Customer Service via Facebook or Twitter?

It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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