Please Help 277.00 overdrawn but can't be

wayne8
Contributor
Contributor

I used pay pal via my bank account as I have it linked to it. But I am seeing on my paypal balance red numbers saying -277.00 . But how can this be as I payed through my bank and my bank says the correct amount of what I bought, I was not overdraft the other day either. But I bought something of E Bay and the seller has on my pay pal account 130.00 then another payment from them at 147.00 ? I tried to ring paypal myself but I was on hold for over half an hour. Could someone please help me. As far as I know I don't or didn't have a pay pal balance. I am very worried,

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PayPal_DavidR
Moderator
Moderator

Hi there,

 

Welcome to the PayPal Community.

 

Negative balances can only be caused by claims opened against you for payments you received or failed bank transfers from payments you sent. As your query is very account specific you will need to call our customer service on freephone 0800 358 7911. Our customer service can also be reached on Twitter and Facebook.

 

-David R

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