No longer able to save to PDF using the 'print details' feature on paypal transactions page

Zmugzy
Contributor
Contributor
For some time now, I've been printing individual paypal transactions in the Chrome browser, that is, clicking on 'print details' at the bottom of a transaction page and saving the document in chrome as a PDF file.
 
Everything was working fine until a few days ago. Now when I attempt to print/save as a PDF file a white blank bar appears down the right hand side of the paypal transaction document and this blocks out all the transaction fees and payment totals etc.
The white bar is down the right with 'Notifications' at the top. If I revert to the classic PayPal site then there is no problem but I prefer to use the documents produced on the new PayPal site as the documents are (or were until this issue started a few days ago), cleaner and more organised.
I would be grateful to anyone who could solve this issue. It would be nice to convey this problem to Paypal but their inadequate contact system makes it impossible.
 
 
Login to Me Too
2 REPLIES 2

Sumarianhaze
New Community Member

Can't offer a solution just confirmation that the bug you've encountered happens when using Opera Browser as well, when either printing or saving as PDF.

 

Anyone know how to get Paypal technical to notice a bug?

Login to Me Too

Zmugzy
Contributor
Contributor

As of today, 31st March 2015, the bug seems to have disapeared and everything seems to be working again.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.