I can't get access to my account

citko1993
New Community Member

How I can get back my account without phone nr?

I don't have my old phone nr. 

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1 REPLY 1

PayPal_Carlos
Moderator
Moderator

Hello citko1993! Thank you for your post and welcome to the PayPal UK Community! I am sorry to hear that this has happened 😕 If you are unable to complete the security check when accessing your account, I recommend reaching out to our customer service teams by phone for additional assistance. Our teams can be reached by clicking on ‘help & contact’ at the bottom of any PayPal page. On the call we can update your phone number so this doesn't happen again. Hope this helps. - Carlos 

 

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