How am I supposed to send a fax without a fax machine?
Josephfry4
Contributor
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Posted on
Jan-16-2016
02:03 PM
For some reason, it is required to send all of my information just to add money to my account. So, I am trying to, and most of it is getting denied. I have sent photographs of documents, and it was all going ok. However, now it is telling me that I am out of space, and cannot send anymore files?! It is telling me to use a fax machine instead?! I have no access to a fax machine. It is taking me days just to try to add money to my accout. Why on Earth is this process so complicated. This is the worst service I have had online. EVER. I have emailed numerous times, and only recieved automated responses.
1 REPLY 1
kernowlass
Esteemed Advisor
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Jan-16-2016
02:18 PM
I would not bother emailing, phoning or sending a personal message via their twitter or facebook pages is best.
However most businesses will let you use their fax for a small charge and all libraries have one you can use and council offices.
Advice is voluntary.
Kudos / Solution appreciated.

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