Cancelling my upgrade to business account

yunhyukkang
New Community Member

So I clicked on "sign up for a business account" and answered the first 2 pages but I realized that I had to submit personal information (which I wish not to) so I exited the tab. However, it would redirect me to that page every time I logged in on different tabs/browsers and there's no option to cancel the process. What do I do?

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2 REPLIES 2

This company is a scam

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kernowlass
Esteemed Advisor
Esteemed Advisor

@yunhyukkang

 

Give customer services a call and they will downgrade it for you  >>

 

Click on the words "Contact" at the bottom of your paypal account summary page and use the phone option (if there is one in the country you are in) > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).

When you get through don't select any options just hang on till you get transfered to an agent or say the word "agent".



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Kudos / Solution appreciated.
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