Arvato Chasing A Payment?

[Owl_]

Hello,

I'm posting this for my mum. She received a letter today in the post from a debt collection company called Arvato.

I'm a little unsure whether it's a scam or a legitimate company? I think they probably are who they say they are, but could you please check for me?Has anyone else heard of them?

I have uploaded a scan of the letter.

Thank you!

[JWAR1]

Hello,

I also recieved the same letter last week.My paypal account is never in a minus so I am very confused as to why I suddently owe paypal... Have you called paypal's customer services about this?

[amandaclover]

My PayPal account is in credit and linked to a credit card and my bank so I should never be in debt. I've tried calling PayPal but their automated system cannot cope with this. I've emailed the spoof@paypal address. It must be a scam. Arvato is a legitimate company but having liooked at the website I dont think it deals in debt collection. I've also received a lot of phone calls over the past 3 weeks or so claiming to be from PayPal. I didn't talk to them because I was worried it was a scam.