Why are my payments for eBay sales pending and how can I prevent this?
Your payment is pending because you’re a relatively new or inexperienced seller on eBay. We want to be sure that your buyers are satisfied. By delaying a payment, we have time to verify that there are no problems with a transaction. We hope that this will make buyers feel safer and more likely to return to purchase again.
Typically, your payment will be released within 24 hours of your buyer leaving positive feedback, or when:
You email/ phone us with an online tracking number confirming that the item has been delivered over 3 days ago
21 days pass without a dispute, claim, chargeback, or reversal being filed on the payment.
Once 90 days have passed since your first eBay sale you’ll receive payments instantly in most cases. In the meantime, here are some things you can do to help get your payments quicker:
Process your orders right away
Use a postal service that provides you with online tracking information for your package
Communicate early and often with buyers and resolve disputes quickly.
