Why am I not given the "Simple" or "Detailed" option under activity?

[kbmerwind]

I am trying to run a detailed statement under activity, but in the upper right hand corner, I am not given this option.  All it says is "statements."  When my husband logs into his paypal account (on the same computer), he is given the option of running either a simple or detailed report.  Has anyone else had this issue and if so, were you able to fix it.  Many thanks in advance....

[alicad]

I want to be able to see details, too.  If I'm given money back and Paypal applies that money to charges, I need to be able to tell what amount is going to actually hit my bank.  I've tried their new activity reports and they're no help.  I want the detail view back.

[Bigt74]

We are having the exact same issue.  My wife wanted to look at her detailed activity to verify a charge on PayPal.  She only was given the option of “statement” on the activity page.  I signed in to my PayPal, go to activity and I have the option of “detailed”.  What is the difference between our accounts?

[pabl0]

The "Detailed / Simple" option is missing from my Activity page as well. I am not using the mobile app.

I thought it might just be a browser problem, but it's missing in Chrome, Edge, and Internet Explorer 11.

I called customer service and their only suggestion was to upgrade to a business account. No thanks.

This useful feature allows me to see my running balance. Please bring it back!