What happened can see 4digit code but when I entered it show error

Ekedegba
Contributor
Contributor
When I add my credit card it show this verify your card it ask me to enter 4digit code the codw show is it my pin that I we use or what plees help me
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7 REPLIES 7

PayPal_Olivia
Moderator
Moderator

Hi Ekedegba,

 

Welcome to the community!

 

When you add your card, a charge is sent to the card for $1.95. (The charge is credited back to your card once the confirmation is complete.) Accompanying that charge is a 4 digit code in the description of the charge. Once the charge is received and shows up in your online banking, the 4 digit code that appears there should be used to confirm your card. To learn more, please visit this article.

 

I hope this helps!

 

Olivia

 

If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
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Ekedegba
Contributor
Contributor
There have already charge the fee of $1.99 and I have received the alart from my bank but the 4digit pin show under discrbe is 1234 and whenever I enter it it tell me error please try again later why pls help me
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PayPal_Olivia
Moderator
Moderator

Thank you for clarifying.

 

That code may not work if you have removed/readded the card after the first time. If you have done that, a second code would be sent and only the most recent code would work. Is that the case in this situation?

 

Olivia

 

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Ekedegba
Contributor
Contributor
Thank you for the feedbacks but am currently I didn't removed my card or readded any card so what should I d known to link my bank account and verify my PayPal account to receive payment ad send. Pls help ma my gmail
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Ekedegba
Contributor
Contributor
This is the massages i see whenever I entered the pin "Sorry, we are not able to process your request. Please try again later." Any help please
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PayPal_Olivia
Moderator
Moderator

I'm sorry to hear that this is happening. To clarify - you should not be entering your card's pin, just the code that was provided on your online banking statement on the line item for the $1.95 charge.

 

If you've entered the information correctly and the error is coming up, please contact customer support. You can reach customer support by Facebook, Twitter, or phone or email.

 

Olivia

 

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Ekedegba
Contributor
Contributor
Have don that no feedbacks yet.
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