Log in issue
Ra_one
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Mar-12-2018
01:10 PM
I have a secondary account. I’ve forgotten the password. When I try to reset it, it wants to confirm by text or call, but my phone number has changed. So I cant reset the password. What should I do? If anyone can help I’d appreciate it.
1 REPLY 1
Snow-Cat
Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Mar-12-2018
01:17 PM
You may want to phone customer service for assistance, if you have setup your security questions and answers, that may be helpful with resolving your issue.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Ragnarok Mobile Global - PayPal Payment Issues in Disputes and claims
- Money withdrawn on an order I didn't make nor authorize in Disputes and claims
- PayPal iOS app not working with Touch ID in Access and security
- Norton identity safe and login in Access and security
- Log on issues in Access and security