Four hours trying to close account- seeking legal help

emaxey
New Community Member

I am unable to close and remove my account from payupal through setting or calling your customer service line for over four hours now-  The last four didgets on tthe cards to remocve do not match and I am getting the run around form customer service stating they have closed the account when they havent twice now.  Am I going to have to seek legal assistance or close my bank accounts because you will not remove me from paypal-  I have recordede the conversation stating you closed the account when clearly you have not-  Isn't that illegal????

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@emaxey

 

No idea, ask customer services.


Advice is voluntary.
Kudos / Solution appreciated.
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DPCreations
Frequent Advisor
Frequent Advisor

No, it's not illegal.

 

No one here can see all the details, disputes, linked accounts, phone numbers, pending transactions, or anything else about your account.

 

All you can do is work with PayPal customer service patiently.

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Whac-A-Mole
Frequent Advisor
Frequent Advisor

is there any unfinished business in your account?

any transfer,pending purchase,resolution center issues?

what is wrong with the pin number? 

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