Can not log in- can noit retrieve password

sudiljak
New Community Member

My wife can not log in to her pay pall account becouse she a) forgot her pay pal pasword since she didn't uze it in years, b) changed her mobile number 8+ years ago and c) log in screen doesn't offer any other method of retrieving password than mobile. What to do?

 

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1 REPLY 1

DPCreations
Frequent Advisor
Frequent Advisor

She needs to phone PayPal support to find out if  there are any other options.

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