wont let me change my settings.

sedateddemon
New Community Member

So in trying to verify my phone number it said it was wrong or something so I added it again as my mobile and it worked. It confirmed it with a verification code and everything but it wont let me delete my other phone number. Also I have money pending that I am trying to receive and I need to confirm myself so it asked if it could call my phone and when I choose my mobile phone number it says that it isnt verified, which it is, so I pick the home phone number I have in there and then it goes to sending a text. I then choose the mobile phone and it still says it isn't verified. I click the try again button and it seemed to have worked becasue it went to a different page but then said that we are unable to verify your identity at this time try again later. Please help I have money waiting for me that I need and all I need to do i get my phone number to work. I also need to delete my previous home phone number but for some reason it wont let me, please help.

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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

I noticed that it takes a while for the phone numbers to update.  The next day I logged on and the edits to my numbers was saved.


Kudos & Solved are greatly appreciated. 🙂
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