$$ taken out of my bank account merchant information 4029357733 ca

lmjack
New Community Member

checked my bank account and $$ has been taken out and it states   PAYPAL merchant information 4029357733 ca - but on my Paypal summary it does not show up - first off i have not purchased anything for $$ to be removed from my bank account - what do i do - please help - thank you

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@lmjack

 

Have you paid via paypal as a guest buyer in which case it would not show up in your paypal account?

 

Did you get a paypal email for any transactions recently for that amount?

 

If no then contact customer services for them to investigate for you. >>

 

Click on the words "Contact" at the bottom of your paypal account summary page and use the phone option (if there is one in the country you are in) > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).

When you get through don't select any options just hang on till you get transfered to an agent or say the word "agent".

OR

 

have you considered contacting Customer Service via Facebook or Twitter?

You can send them a personal message from their facebook or twitter pages.

It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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