Why does my paypal keep coming up in Chinese and how do I change it back to English?

jyh10001
New Community Member

I am trying to set up a paypal account and all of my paypal pages show chinese and no english at all. 

 

I followed other people's advice and cleared my browsing history, cache, cookies, and it still shows chinese!

 

Can you please help me change this back to English somehow?

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2 REPLIES 2

Sophie58
New Community Member

I am having the same problem and it is very frustrating.

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PayPal_Erica
Moderator
Moderator

Hello!

 

Thanks for reaching out to us here, and welcome to the community! We can assist you with this, but you would need to reach out to us through one of our customer service channels. You can call or email us by clicking the "Contact" link at the bottom of your PayPal page. We are also available on Facebook at www.facebook.com/paypal or on Twitter at @AskPayPal.

I hope this helps!

-Erica

If you see a helpful post, please accept it as a solution or give the author kudos. Smiley Happy Thanks!


 

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