Moved. Need to remove address but card associated with it can't be removed.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi,
Got burnt on an ebay purchase because PayPal defaulted to an old address on my account, even though my current address is listed as the "Home" address. To avoid this happening again, I'd like to remove the old address, but there is a debit card associated with it. I no longer use this debit card (the checking account tied to it has been closed) but when I try to delete it PayPal says You may not remove your back-up funding source while an instant transfer is still pending. It's been weeks since I made any PayPal transaction.
What can I do? Thanks.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Update...
I see a lot of this issue on the board here. I called customer service and the representative was able to remove the card associated with the old address and the old address altogether. Not sure why we can't manage these things online, but I'd recommend calling to take care of it.

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.