Can't add my new email address

bettybeth
New Community Member

I recently set up a new hotmail address. Went to add it to my paypal, but apparently someone who had the email address before me had a paypal account that it is linked to.

 

I now have full access to the new email address and am looking to delete my old one but can't  as I can't add my new email to my account.

 

Can anyone confirm how I action this, as I have no idea who the person who origianlly had my email is. 

Login to Me Too
1 REPLY 1

DPCreations
Frequent Advisor
Frequent Advisor

You will need a different e-mail address for PayPal.  You can't use an email address that is alread in use by someone else.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.