Urgent Help with Shipping Costs using Paypal Credit

evandafus
New Community Member

Hello,

 

On November 20, I bought a PLC trainer on ebay.  I paid close to $360 with shipping using Paypal credit.  An hour later,  I was told that the trainer was damaged due to a fire.   I only received $310 for the refund and not the shipping.  I did make a claim to retrieve the $50 back to my paypal credit account but rejected.  It is rejected because they only cover the return shipping costs instead of the original shipping costs.  The trainer I wanted to purchase was scrapped and mentioned that I need to request the shipping charge from the transaction.  It will not let them transfer without it.

 

Is there clear and straightforward way to solve this issue so I won't have to be ripped off of $50 for using Paypal Credit for an item that already is scrapped?

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1 REPLY 1

Whac-A-Mole
Frequent Advisor
Frequent Advisor

something does not make sense,if an hour after payment,seller found he cannot ship the item,he should refund in full.

is the order cancelled ?

take a look at My Ebay and see what it said about your order.

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