Refund. Please mail to: different address

zydrate
Contributor
Contributor

Hello.
I need to send package back to the seller to get my refund from the seller.
Paypal in claim status says:
Please mail to: "here is some address".

But before, in disput comments, and after, in personal email, seller asks me to ship to different address, not the same as paypal provided.

Which address should I sent the package?


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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@zydrate

 

If you don't send trackable to the address that PAYPAL supplied then you will not be covered by buyer protection.

 

That is probably why the seller is asking you to send elsewhere.


Advice is voluntary.
Kudos / Solution appreciated.
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zydrate
Contributor
Contributor

Thanks for reply. 
I'll also ask paypal support

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