Hi, I really need some help. I was selling my iPhone and this person sent me a message stated that he wanted to buy my iPhone. Later on we exchanged mails through gmail. And then he told me that he was a aure buyer and that thete is ko problem when it comes to money and that it's okay for him to send the payment first including the shipment fee. The shipment fee is 5,500 and it's gonna be through DHL. Since this is the first time that I'm gonna use PayPal, I created an accpunt for myself. I even sent him my email for PayPal when he asked for it. Well, to cut the story short, I requested him the amount for the phine and the shipment fee. And then I received email confirmation from PayPal. The subject was PayPal Service. And this is one of the email that they sent me earlier. Please help me. I don't know if this is a fake one or if this ia really from PayPal: Dear Shin, Good day. My name is Alis <removed> from PayPal Customer Support. I hope you are doing well today. I know how important it is for you to know if the email you received is really from PayPal. As mentioned, Let me take this opportunity to assist you with this. I know you would like to know how long it will take for your PayPal Account to be credited. It is my pleasure to assist you better. We carefully checked your Paypal and was able to see that it is in good standing and perfectly set up to receive payments. We checked your account and was able to see the payment sent to you. The email you received is Eligible from PayPal. We carefully checked our merchant technical machine system, we can assure you that we've confirmed that P15,500.00 PHP was shown in our payment record that your client has made the full payment. In order for us to approve your funds we want you to prove us the tracking reference number in order for us to verify it immediately for your funds to be transfer in to your account. Here at PayPal, if your client really sends the payment to this account. We can assure you that the payment has been sent to our Merchant Machine payment system. Failure to send out the item and provide the PayPal with the shipment details will result to a complain file to your PayPal against you as a suspected fraudulent seller. We've been notice that some seller's after receiving payment, they do not send out the item (Goods/Service) paid for and some seller's send PayPal fake tracking number and receipt, and when this occur, customers came to hold the PayPal responsible and not the seller. If it turns out that the shipment details are false, this automatically means that you are a scammer and will be reported to the Authorities /FBI and CNN TV/ iTV network show for an immediate legal action to take place on you. When the shipment details are received from you, we will start the verification process. Contacts will be made to the agency that shipment was done. Send us the tracking number that was given to you at the post office or shipping company through this mail: and our customer care service will attend to you as soon as you send the shipment's tracking number to us for security purposes and the safety of the buyer's and the seller's. Thank you for being a valued customer and for your continued business. We hope you’ll tell your friends about PayPal as the safest, easiest way to send and receive payments online. If you need assistance or help from us, PayPal will always be here for you. Have a wonderful day! - Shin is the name that I used in creating the account for PayPal and I categorized it for business. Does PayPal greet a customer using their business name? Please... I teally need some help...
