You are viewing the PayPal Community Archives. This content may be old or outdated. Leave the Archive
Chat with our moderator team every Wednesday between 1-2pm PT (4-5pm ET). Learn more in Community Events
Me too and dont tell me to report it. It says you cannot dispute a claim of this type. It was apparently a pre-authorised payment but there is no record of any ad in my Facebook Ads account. Someone is using Facebook to fraud paypal and it is some Ireland User ID posing as FB and taking money from peoples accounts that apparently cannot be disputed.
I'm sorry to hear that there have been any unauthorized payments! Please take a look at this article for steps to report unauthorized activity, and to check for pre-approved payments or subscriptions that may have resulted in charges coming through. If you have set up a pre-approved payment with Facebook in the past, please also check your Facebook account to make sure that it has not been compromised.
I hope this helps!