Authorization Pending Payment

pcras
New Community Member

Hello, I recently tried to buy shoes that came out today through paypal. I never got the shoes through paypal but my account was charged 4 times. The pending orders are listed as Authorization yet the company I bought them from did not process the 4 orders at all. The money is still pending in my account and could you guys please cancel all 4 payments pending?  Thank you. 

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@pcras

 

'We' can't do anything.

 

When you pay a company (rather than an ebay seller or individual), then it is often pending until that company processes your order and captures the pending payment.

If they don't process that order and capture the pending payment then the pending status times out at 30 days post-payment. However the money would be pending in your funding source ie bank account / card, so if you contact them and state the funds will not be required they should be able to release them back to your available balance again.



Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.