A+ PRISTINE CONDITION can mean BROKEN.

[Grunt999]

Hi. I purchased an iPhone which was discribed as A+ PRISTINE CONDITION. It’s appearence matched the discription however it’s performance was faulty. The screen was intermittently unresponsive and l had to turn ot off and on again to get it to work.

Thas happened very regularly. I would not have called this A+ Pristine Condition.  I would call it FAULTY.  

The phone came with a12 month warranty. I initiated a dispute claim and was offered a £50.00 refund. 

I declined the offer and asked for it to be repaired under the warranty. PayPal found in favour of the supplyer. This means that 

A+ PRISTEN  CONDITION is a valid discription for a broken item. Please comment. 

[kernowlass]

@Grunt999

The dispute phase is for you to sort out things with the seller.

Once escalated to a claim the 'only' option paypal gives you is to return the item back to the seller for a full refund.

But you did not presumably ask to do that you only wanted it repaired under warranty which paypal don't deal with so they closed your claim.