chargeback today for purchase made 6 years ago

esales
Contributor
Contributor

I just received a chargeback from an ebay transaction dated Jan 2007. How am I suppose to respond since it is over six and a half years old? Is there not a time limit on chargebacks? I saw this in my email and thought it has to be a scam. But logging into paypal - there is is a current chargeback from 2007. Does this mean all paypal users need to keep proof of delivery indefinitely?

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3 REPLIES 3

snowshoe
Frequent Advisor
Frequent Advisor

There's only a 45 day window for opening a dispute.   Obliviously something is odd.  The only people that can view account info is customer support, you need to speak with someone there.

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esales
Contributor
Contributor

Spoke to CS and he said likely would lose the case unless I provided a valid tracking number.  went through my files and actually found the tracking number. However FedEx only keeps data for 18 months. But since I provided the tracking number they settled the case in my favor. Could not explain how this person was able to file a dispute 6 years later

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ambie
Member
Member

I had the exact same thing happen to me over the weekend.  From January 2007 as well!!  I wonder if it's the same buyer.  I am highly upset.  I have the shipping info also and sent it to Paypal.  Wondering how long this process will take!?!

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