Just like Paypal cannot screen every item sold to verify integrity of an item, neither can i. If a seller lists an item as new, sealed in box but then sends me junk, how am i to know they would do that. Members rely on Paypal to protect them from those commiting fraud. But all of that is a moot point because as i stated this seller incrimanated themselves in emails to me, which i posted as part of my claim. Paypal was not stuck between my word and there's, they had the sellers own words that showed the wrong that was done. The seller admitted to opening the package prior to shipping, and in the item description it was stated as "New", "Sealed". Also i had correspondence that show they were aware the of the damage. Which i had screen shots etc. to prove all of this. Paypal chose to ignore this. Paypal sided with me in the claim, therfore they saw and agreed the wrong that was done but still decided to penalize me with the return shipping cost. WHY?!! they already admitted i should get my money back for the transaction, why on earth should i also get the bill to send back the broken junk. Let me explain again how this rediculous Paypal policy invites unethical deallers to **bleep** its members.
EXAMPLE: I see an item online i wish to buy from someone inHong Kong, it costs $100, i pay for it with paypal, when it arrives and i open the box i find that instead of the item i ordered it is a steaming pile of @#$%^, so i file a claim with paypal, they tell me to return the item, but the return shipping is $106.01, that i will have to pay for. So i have a choice, i can keep the pile of @#$%, and lose my money or i can lose all my money plus an extra $6 just to get it back to the seller. In what world is that protecting the member? As i have stated, Paypal is enabling these people to commit fraud, because they know that the ridiculous Paypal policy will make it worse for a member to file a claim and return an item. The seller who was found to be in the wrong should incure the entire cost to make things right. That would be a policy that would protect members. By creating a policy that is basically helping these sellers, Paypal is complicit in this fraudulent activity, against it's own members no less.
There is no grey area here. "All part of the risk" really?! i use Paypal to avoid the risks of buying online. I they don't really protect me from the risk then why should i use them? i can just as easily use a credit card and fight with my bank if i get defrauded. Now we have come full circle, back to my question, Why, should i use Paypal when this is how they operate.
