where is the option in paypal to return an item? i can't find it anywhere!
Find the payment for the item you want to return
Click the "Details" link in the Details column.
Scroll to the bottom of the Transaction Details page and click the "Return Shipping Label" link.
what?.....there's nothing there in the details page but a "return to my account" button"!
here's what happened:
- i received a defective item from seller
- i open a claim on paypal yesterday (did not esalate it yet)
- i messaged the seller that i'm going to return his item, no response. Moving on.
- i went to the post office this morning and shipped him back his item via registered mail with tracking.
- so now i have a tracking number in the palm of my hand, but no means of entering it into paypal
Question:
- how on earth do i let paypal know i already return the item?
- and how do i enter the tracking number into paypal to prove that i already shipped it back?
thanks for the help
