Secuirty Measures help!

Invalid
New Community Member

Hello there my name is Marlin and I recently logged into PayPal and got greeted with a screen telling me to confirm my identitiy. The only problem is that I have forgotten my e-Trade account ID so I am unable to login and the credit cards on the account are both prepaid so I no longer have them and I'm in dispair to get my account back. Any help to getting my account back will be wonderful and I can even prove my identity in other ways. (I still have access to the phone and email on my account)

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2 REPLIES 2

snowshoe
Frequent Advisor
Frequent Advisor

Unfortunately you may be out of luck.  If you can't answer the questions, no go.

 

Your best option if you want to use PayPal would be to open a new account, with a new email address, bank account and credit card. 

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Invalid
New Community Member

Is there any other way that I can confirm my identity?

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