Unable to use new EVM card on Coinbase.

GradGuy90
Contributor
Contributor
For a long time, I used my PayPal Business Debit on Coinbase with no problems. However, when I got the new EVM card, I am now unable to use it on Coinbase (every time I try to make a purchase, the order is immediately cancelled without explanation). I asked Coinbase support and they said that the cancellations were coming from the card issuer, not them. I have reached out to PayPal but have gotten no response. Is anyone else having issues with the new card? Since Coinbase is based out of the UK, is there some sort of permission I must grant with the new card in order to allow international purchases? Thanks.
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15 REPLIES 15

Whac-A-Mole
Frequent Advisor
Frequent Advisor

I am surprised Paypal allows members t o accept payments for digital currencies,how do you prove delivery if someone files dispute of item not received,as Paypal expects online viewable tracking showing it has been delivered by a commercial carrier?

 

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Voyager398
Contributor
Contributor

I'm having the same issue. I submitted a request to Paypal for an explanation. Hopefully they can allow the purchase if they understand that I authorized it.

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Sailorboy56
New Community Member

I had the same issue, using the Business Debit Card.  I called the number on the back of the card, and was told that they are flagging all transactions originitating from Coinbase, because of the number of fraudulent transactions coming from there.  Just calling in and veryfing the transaction was legit, they were abel to authorize the transcation, and get Coinbase working.  Try giving them a call.

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temp201801151
Contributor
Contributor

Greetings- Here is some help, Call the card center @ https://www.paypal.com/selfhelp/contact/call and tell them your transactions were declined.  They told me it was the way the Merchant (Coinbase) was requesting payment without the three diget security code. They sent me a text message on my phone to verify my identity and then told me any further charges to Coinbase would be approved.  I have not tried it yet because the price has gone back up on Bitcoin.   Hope this helps someone. 

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amy_sue
New Community Member
I had to call 2 days ago & they told me the same thing. The transactions finally worked but today I tried doing another transaction & its being rejected by paypal again 😣 Now i have to wait until tomorrow morning to call PayPal & have them fix it again (even though they said I wouldn't have to get anything approved again)
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onebaddz
Contributor
Contributor

If you call the number on the back of the card, they will allow the charges for the next 24 hours.  After that, you'll get declined and have to call again.  I've done this 6 times now, and they claim they can't fix it permanently no matter how many times I call and OK the charges.  Every time you want to use coinbase, you will have to call the number on your card.  It's fairly asinine that I can't permanently approve a vendor.  Paypal still has a large grasp on the online payment market, but that's going to continue slipping away with problems like this when they refuse to help.  If you have an android phone, or facebook, or a google account, or an iphone, you can pay/receive payments from almost anyone on the planet without Paypal now.  

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