Paypal Working Capital --- Online Application Not Working

[BBFYM]

Anyone else having a problem with the Paypal Working Capital online application not working.  I have filled out the form completely only to click the "View my offer" button to be told that I need to fill out the form completely.  I am completely dumbfounded by this as I am an IT person by profession and Paypal won't return any of my requests for help with this issue.

[snowshoe]

They seem to have 1 contact number for this product:

1-877-981-2163

Else you could try Tech Support:

https://ppmts.custhelp.com/app/home

To open a support ticket, you have setup an account first, then you can submit and track your question.

[BBFYM]

Already setup support account and have asked them 3 times now over the past week and still no reply.  I'm knocking but nobody seems to be home.  🙂

[snowshoe]

Totally agree, I'm still waiting on response for a question myself.  (Sad to say.)

[janik111]

Not working for me either. It lets me see our loan offer, but whenever we try to complete the application it says "Sorry, there has been an error". When I called them last week they said they would fix it in 48 hours, but no luck yet. 

[propni]

Same problem here.  I called today and the say they are working on it.  Sorry to hear it has been a problem for over a week.  I was able to see an offer but when I went to accept it gave me an error and now I can't even get back to the application.  Too bad this seems like a great product and I would really like to use it.  Cash flow can be such a pain sometimes!

[kristym]

Same thing happening here. ready to fund my loan and get an error. first time I called I got a call back next day asking me to try again. it happened again, and I am still waiting for help. were you able to get it to go through?

[Balva]

I've been reading reviews about receiving Error message after applying for Working Capital Loan. Any luck finally getting it to work? Any customer support help? I can't even reapply!! Just stuck. Please help. Thanks.

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@kristym wrote:

Same thing happening here. ready to fund my loan and get an error. first time I called I got a call back next day asking me to try again. it happened again, and I am still waiting for help. were you able to get it to go through?

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[Brii808]

Has anyone been able to get it to work? I keep getting redirected to the loan amount page, am able to make the selection, get to the contract and when I click funding it takes me to the Error page. I have had four troubleshooting calls to no avail, my account was going to be looked at and I was to receive a call back but have yet to hear from anyone.

[Balva]

Did you ever receive your loan?

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@propni wrote:

Same problem here.  I called today and the say they are working on it.  Sorry to hear it has been a problem for over a week.  I was able to see an offer but when I went to accept it gave me an error and now I can't even get back to the application.  Too bad this seems like a great product and I would really like to use it.  Cash flow can be such a pain sometimes!

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