Deactivating PayPal Prepaid MasterCard (Please Help)

Koresh
Contributor
Contributor

Is this possible? Say you are using your prepaid MasterCard and you pay the $5 a month fee. What if I want to stop using my PayPal prepaid MasterCard? Can I deactivate it or what? I only want to use the card for emergencies only, but I am not going to use it forever. My new PayPal Debit MasterCard hasn't arrived yet, so I want to use my prepaid card just one time.

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3 REPLIES 3

snowshoe
Frequent Advisor
Frequent Advisor

It's either active or closed.  Nothing in between.  If the card is not needed anymore, you can cancel it.  See the card user agreement for details:

https://www.paypal-prepaid.com/account/terms/PayPal_Cardholder-Agreement_01Nov11.pdf

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Koresh
Contributor
Contributor

I don't see in the agreement how to cancel the card. Thank you for the reply.

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snowshoe
Frequent Advisor
Frequent Advisor

For customer service or additional information regarding your Card Account, please contact us at:

 

PayPal Prepaid Card

P.O. Box 2136

Austin, Texas 78768-2136

(866) 753-6440

 

Customer Service agents are available to answer your calls:

Monday through Friday, 8 a.m. to 10 p.m. CT;

Saturday and Sunday, 8 a.m. to 8 p.m. CT (holidays excluded).

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