I recently updated to the new PayPal iOS app (which while I usually like change, I like much less than the old app). The problem I'm having is I use check capture a lot and when I look at my history on my iphone app I no longer can see the saved images of the checks prior to updating the app. Without these images I have no way of knowing which check capture goes with which client/invoice. I'm now getting netcheck notices of these checks clearing into my paypal account but have no idea whIch checks are which. Many occur on the same date and for the same amount. It appears for new captures (made after the app update) these images are still being saved, but where can I find them for checks captured before the update and clearing after the update? I read the change log on the update before upgrading and it didn't say anything about losing history.
I installed the app for the first time last week, deposited two checks. Ever since then I've received the same "get transactions" error. I've uninstalled and reinstalled several times. Now after reinstalled I get "Unable to update license acceptance -- Unknown Error (-10005).
Me thinks, judging from the flood of complaints, and lack of clear understanding and response, this is not a very talented app coding bunch. Ugh. I wish this would work. (My bank is supposed to have check capture in June -- that will be weclome!)
I asked Tech Support a few weeks ago and they said it was down. I asked again a few days ago and they said no estimate to complete was available. See below.
04/13/12: Thank you for contacting PayPal Customer Support. My name is Heather and I am happy to assist you with your question. Currently we do not have an estimated resolved date. I am really sorry. We know situations like this can be difficult, so thanks for working with us. If you have more questions, visit our Help Center by clicking "Help" in the top right corner of any PayPal page.
