missing money

taraea63
New Community Member

I changed my Phone number, but my daughter sent me money to the old phone number, how long will it take to receive my money?

Login to Me Too
1 REPLY 1

PyPlDelaney
PayPal Employee
PayPal Employee

Hi there! In this situation you must go ahead and add the former phone number and confirm it on your PayPal Account in order to receive the payment that your daughter sent to your old number. The other option to do this is to have your daughter call PayPal to reverse the payment to resend it to the proper phone number or you can contact PayPal to have the phone number manually confirmed by a live agent. Contact at https://www.paypal.com/selfhelp/contact/call.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.