manual credit card entry

SageMama
New Community Member

I have a customer who can't pay through the email invoice link. They supposedly can't register on a Federal card on Paypal. I have their card info, am i able to manually enter this to collect my money? or do I have to use a different credit card processor. Tried calling customer service and they were no help. Couldn't understand the problem.

I'm guessing, "NO" since I can't seem to find an option for this in my help searches or on the site.

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1 REPLY 1

Snow-Cat
Advisor
Advisor

There's no option in your account to manually enter credit card info.

 

If you have PayPal Here, you can do a card not present entry - note there is a higher processing fee for manual entries - 3.5% + $0.15 per transaction.   (You can download the app and enter the card info right on your phone or tablet.)

 

Your other option is Virtual Terminal

This is an add-on and costs $30 a month plus the transaction processing fees.  It's also bundled with Payments Pro which also costs $30 a month plus the transaction processing fees.

 

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