i Can’t login because someone changed my email

Lcampbell1
New Community Member
I got an email from pay pal that my email was changed. I didn’t change it. Now I can’t log on to change my password
Login to Me Too
1 REPLY 1

PayPal_Michael
Moderator
Moderator

Hello, Lcampbell1. I'm sorry to hear there's been a problem with unauthorized access to your PayPal account and your email being changed on the account. For security reasons, the only way to address this is to ask you to call Customer Service. It will be necessary to take steps to confirm your identity and account ownership before the situation can be addressed and access to the account restored. I'm sorry if this poses any inconvenience. 😞

 

To find the phone number for the Customer Service Center in your region, please navigate to https://www.paypal.com, click Contact at the bottom of the page, click Call Us and then Click Call Us As A Guest. I hope this information is helpful, and I hope the situation can be resolved directly once you're able to contact Customer Service.

 

Sincerely,

 

Michael

PayPal_Michael

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.