hello, i was wondering why my order is pending

SEONA1
New Community Member

today i joined paypal for my purchase.

and orderd at sandro-paris.com

but i didn't get any order number and approval text massage  by credit card company.

please, tell me why my order is peninding.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@SEONA1

 

When you pay a company (rather than an ebay seller or individual), then it is often pending until that company processes your order and captures the pending payment.

If they don't process that order and capture the pending payment then the pending status times out at 30 days post-payment. However the money would be pending in your funding source ie bank account / card, so if you contact them and state the funds will not be required they should be able to release them back to your available balance again.



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