Where is my money???

webe44
Contributor
Contributor

I have been selling on e bay  almost 3 years , this year was very busy so I like to ship the next day get the product out . This has happened more than once and every time  they say I got paid but it has not been in my account , so I would ship loose the money for the product and pay the shipping , well I thought  somebody was robbing me , and on e bay it said it was paid so I shipped well I caught it now 5 times ,  it's over $400 . Now the last time it happened I was a little nasty to the lady she paid but it was a email address that I have not used in over 2 years . It was on her print out my wrong email . Now I got this lady raising hell with me saying I need to up grade my email . I have not changed my e mail in 2 years . HERE IS THE BIG ONE who has my money and why is a email address I don't use anymore popping  up once and a while , I have contacted e bay pay pal what do I need to do ?    

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@webe44

 

Firstly do this....


Go and find one of the missing payment transactions in your “my ebay” > click to the right where it says sell similar > don't fill in anything just scroll down to the payments section > look in the paypal box > is the email addy in there correct with no spelling mistakes? If so then you need to change it DURING the listing process next time you list an item for sale.


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Kudos / Solution appreciated.
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