Sorry, the recipient doesn't accept payments using this payment method.

JMartino
Contributor
Contributor

My sister has been trying to send me money and she keeps getting this "Sorry, the recipient doesn't accept payments using this payment method. " error message. I checked my settings and I don't have a "block" saved to cause this error message. How do I fix this?

 

She is using MASTERCARD.

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7 REPLIES 7

sharpiemarker
Esteemed Advisor
Esteemed Advisor

Go to Seller Preferences > Block Payments 

Allow payments for duplicate invoices and see if that works.

 

You can see how to do it via this vid: https://vimeo.com/101855572


Kudos & Solved are greatly appreciated. 🙂
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JMartino
Contributor
Contributor

I have that option "on" but she still got the error message.

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Whac-A-Mole
Frequent Advisor
Frequent Advisor

what payment method i s she using?

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

MasterCard/credit card.


Kudos & Solved are greatly appreciated. 🙂
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Whac-A-Mole
Frequent Advisor
Frequent Advisor

where is she and where are you?

some MC cards are not in the MC NETWORK.

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JMartino
Contributor
Contributor

MasterCard Credit Card and she is in Oman. This is not the first time she used the same card to send me money via Paypal. 

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

Check the card information. Is/has the card expired?  Maybe her original card has since expired and she forgot to update the exp. date in PayPal.


Kudos & Solved are greatly appreciated. 🙂
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