NurulImam
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Aug-02-2017
10:13 PM
I need to fixed this problem , please help me to solve this problem
Solved! Go to Solution.
1 ACCEPTED SOLUTION
Accepted Solutions
boyan1
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Aug-31-2017
06:35 PM
Am also geting this error and cant witdraw my money ---PLEASE HELP!!! ------ Sorry, but we need more information. Please withdraw funds on our old website version instead.
3 REPLIES 3
tcoromandel
Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Aug-24-2017
06:25 AM
I'm experiencing a similar problem where I can not withdraw or send any of my funds anymore. I have tried messaging PayPal but so far I have only received an automated reply that offered no relevant information what so ever. (Yes I did go through all the links to information and yes they were all irrelevant.) I'm trying to withdraw my funds but each time I am asked to use the old website version. The hyperlink attached to it, however, sends me to a transfer screen that still does not offer me any option to provide any more information and then loops back on itself and prompts the same thing, saying to use the old website version, which has the exact same hyperlink. I've looked across the internet and found several people in this predicament but this is absolutely infuriating me because I need to leave the country for a wedding soon and I can't withdraw my funds to pay for expenses where people don't accept PayPal. This is absolutely infuriating.
boyan1
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Aug-31-2017
06:35 PM
Am also geting this error and cant witdraw my money ---PLEASE HELP!!! ------ Sorry, but we need more information. Please withdraw funds on our old website version instead.
boyan1
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Aug-31-2017
06:35 PM
Am also geting this error and cant witdraw my money ---PLEASE HELP!!! ------ Sorry, but we need more information. Please withdraw funds on our old website version instead.

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Suspected Fraud in Disputes and claims
- Since June 23 and has not been transferred to the link bank account. in Adding and withdrawing money
- How to withdraw to my Debit Card in Adding and withdrawing money
- not able to with withdraw funds in Adding and withdrawing money
- withdrawing to my bank in Access and security