Purchase Cancelled

DJTheAlphaWolfz
Contributor
Contributor

Dear Paypal,

 

 a Minecraft hosting website (server.pro) is experiencing some problems on either their side, or mine. I have a Visa Vanilla Debit Gift Card that's been throughly activated (I have not made it bank required just yet), and used it on something else having to do with Minecraft. Something went wrong in the system, and I had to verify using my transaction ID for it.

 

 Although, the second time I bought something (server.pro), my error came up as:

 

                                         Purchase Cancelled

Your purchase was either cancelled or declined by paypal. No charge has been made.

 

 Could you please help me with it? It might just be the fact that it's a gift card. Anyway, have a great day! 🙂

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1 REPLY 1

PayPal_Dustin
Moderator
Moderator

Hi DJTheAlphaWolfz,

 

Sorry to hear about the trouble sending a payment. Payment declines can happen if risk is detected or if the sender's account is not verified. If your PayPal account is already verified, I recommend trying this payment again at a later time or using a different funding source to fund this payment.

 

- Dustin

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

 

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