Pending payment
mattausten86
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Posted on
Aug-10-2017
10:50 AM
Why are my funds still pending,,when the tracking number confirms the parcel has been delivered and the buyer has left positive feedback?
1 REPLY 1
kernowlass
Esteemed Advisor
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Aug-10-2017
10:52 AM
Ebay and Paypal are 2 separate companies and have 2 separate policies for holding funds for new sellers.
If yours was an Ebay transaction then its an Ebay hold and Ebay authorise when paypal can release the funds.
Also Ebay feedback has no bearing on payment release.
Normally for the Ebay hold its when tracking shows the item as delivered + 3 days if you use Ebay / paypal postage.
Info in this Ebay link below about Ebays hold.
https://ocsnext.ebay.co.uk/ocs/sr?query=1746
Advice is voluntary.
Kudos / Solution appreciated.
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