Greetings!
I have received a payment on the 7th of January from an Ebay transaction. It is now the 31st and a payment is still on hold.
I understand that there is a limit of 21 days, which could be reduced by adding a tracking number on your transaction. Delivery has been confirmed, but the customer has not yet left feedback.
Criteria are for delays are:
- You’re a new seller (whether on or off eBay); (nope)
- You have a “Below Standard” seller rating on eBay; (nope)
- The payment you received may be considered unusual for your selling pattern. (possibly -- I sold a WoW card instead of a MTG card)
- Your account was inactive for a while (nope)
- We found an unusual change in selling price of this transaction (it was sold far less than average BIN prices because it was a bid auction)
- You’re selling an item that can potentially cause dissatisfaction with customers (if the card's code is claimed, then maybe -- it isn't)
- We noticed you only recently started selling outside of eBay, so your history with us as an off-eBay seller is quite short. (nope)
If 21 days is not the actual timeframe, is there any place that I can find the information on what to expect for an actual timeframe?
