Pay After Delivery Not Available

[esagucio]

I know this has been asked many times. But why doesn't pay after delivery show up as an option? I have searched and read many posts about this issue. But I haven't found a solid answer other than it only random shows up or whatever. My account is verified and linked to my bank account. I do have it set as my preferred payment option but I don't see it when I try to checkout on an ebay item. Anyways I'd rather not deal with customer service if it's just going to be a hassle, so hopefully someone can help me out here. Thanks...

[lloumiet]

I'm a merchant on eBay and I was never given an option to accept or deny Pay After Delivery to my buyers...I've talked to several other sellers and they haven't been given the option to accept or deny PAD to their buyers either...so PayPal is lying when they say it's up to the merchants/sellers, don't believe it when they tell you it's up to the seller!!! I've also had PayPal tell me that it's computer generated and there's nothing they can do to turn it on or off...which is also a lie because they've done it for me before!!! We are being scammed, and I would certainly like an explanation as to why we were all asked to join PAD and we can't use it...and why our bank accounts are being messed with without our authorization/permission!!!

[Star870]

Why I don't have the "Pay After Delivery" option anymore? It keeps coming and going when buying on ebay and etsy etc.

[HEFF1]

HAVE BEEN ALSO HAVING PROBLEMS WITH PAY AFTER DELIVERY. IT IS NOT AVAILABLE ON MY PAY OPTION SCREEN !  I DUNNO WHO IS TO BLAME BUT WAS A GREAT WAY TO GET MY PURCHASED ITEMS TO BE SURE THEY ARE WORKING PROPERLY OR DEFECTIVE IN WHICH SO MANY HAVE BEEN FROM TIMES. MOST ARE PERFECT BUT OCCASIONALY RECEIVED ITEMS THAT WERE USELESS. BY PAYING AFTER GIVES US TIME TO PAY FOR ITEMS FROM THE GREATEST SELLERS !

[mare0525]

So I'm back again. I have never been as disgusted as I am with PayPal as I am right at this moment. I have been a customer since PayPal opened.  We have literally NEVER had a problem with a payment being made.  First, we started having this problem of "Pay After Delivery" suddenly being gone. Then, after multiple phone calls over the course of three weeks, shortly after posting here, it was suddenly available as a payment option again.  Well, that was short lived.  

About ten days ago there was a "glitch" as PayPal keeps calling it and a charge for $2.99 for an eBay purchase to a Seller in China got caught in the system and they said that my bank kept sending back a "03" code wihich they say correlates to that bank account "not existing". ???? Now mind you, we have had and used this SAME bank account since we got PayPal. Nothing and I mean, nothing, has changed.  Interestingly, our bank DID NOT see any error and the transaction showed just fine as first being in "accounts hold" and then "paid".  The bank has said -- after talking to the assitant manager, their coding people, AND their accounting department that the error was on the PayPal end.  I have literally called PayPal almost every day now for 10 days. I have only had one actual representative who even wanted to help me and actually kept her word and called me back two days later. Since the, however, I have heard nothing.  Today, I called and got ransferred to three diffrrent departments and still got a bunch of BS that makes absolutely NO SENSE.  Now before I elaborate, since fixing the Pay After Delivery and this "glitch" I have not been able to transfer money out of PayPal to this same bank account.  It kept being returned with this so-called same "03" error code.  I finally had to transfer the money into my son's account (he is on our PayPal) and then he wrote me a check and I had to drive 10 miles into town to deposit the **bleep** money in my bank!!! Yes, that's right!! I had to go through this hoop to even get my money from the sales I had on ebay (to the tune of over $400 for two transactions).  This is the problem they are SUPPOSED to be resolving.  hahahahaha Yeah, that's hysterical.  

So now, I still don't know if that problem has been resolved because I don't have a balance to transfer out at the moment.  However, NOW all three of our bank accounts are unusable and inaccessible unless we want to use an ECHECK!!! No Pay After Delivery (again) either!!! So today, the third person I talked to tells me that because of "security" that he "can't over-ride" I am going to need to make some payments with echecks for awhile and that "should show the system that (my) bank is not a security issue". ???????????? Now since I knew this guy was full of it, I just let it go and hung up. But here is what gets me:

a.  I have begged to speak to a manager or someone that can actually look into this. It's a technical issue that my bank assures me is on PayPal's end (oh and Paypal finally admitted to that also). 

b.  Why the **bleep** would this affect all THREE bank accounts???? One is mine, one is my son's, and one is my husband's which is an entirely different bank!!!!????????? So all are now suddenly security risks????

c.  We have been told numerous things from we might need ot get a new checking account (unreal) to we  have too many "pay after deliveries" (yet when we had none they said the same thing).  

d.  No ONE -- and I mean NO ONE at Paypal cares if you have issues.  They only care apparently if you are bringing in big bucks through them.  They are simply worthless and if there were a better option for things like eBay, I'd dump PayPal as fast as I could!!!  

I have NO IDEA who or how to contact anyone at this point. All I get is BS.  The second person today actually told me to try a different browser and clear my cache. LOL  Now, this is after she sees my ticket and the notes in my account.  Oh and have I mentioned I have been a PayPal customer since they began???? I'm not an idiot and don't appreciate being treated like one either.  To top it off I hold degrees in Web Design and Computer Info Mgmt and I'm not computer illiterate.  The cache and the browser are NOT the problem.  

At this point, I am planning to contact the Better Business Burearu tomorrow morining. If PayPal won't help me, perhaps they can motivate them to at least make an effort.  This is a nightmare and ridiculous, especially when we have been great customers with no issues for well over 15 years.  I would expect more.  

I want all the capabilities re-enabled to my account that I have had for months. I'm sick of this. Transfers should go seemlessly to my bank account. They have for years and now suddenly don't.  I am BEYOND disgusted.

[cesarjhon]

Totally agree with you, I had the exactly same problem! !!!

[ARMITAGE1]

Spoiler

Spoiler

Spoiler

I AGREE WITH EVERYONE HERE JUST ABOUT, ALL THAT I HAVE READ ANYWAY. THIS ON AND OFF AGAIN WITH PAD IS BULL **bleep**! I'VE GOT A %100 ON MY PROFILE AND AM CONSIDERED AN EXCELLENT BUYER BUT AS ONE PERSON SAID, DON'T REMEMBER WHO, IF YOUR NOT SPENDING HUGE AMOUNTS OF MONEY THEY DON'T CARE AND REALLY I DON'T THINK THE CUSTOMER HELP REPS GIVE A **bleep** EITHER WAY! NONE OF THEM ARE FRIENDLY AND THEY DON'T WANT TO SPEND ANY AMOUNT OF TIME HELPING YOU! I'M SICK OF IT AND DON'T CARE WHAT THEY DO. ALSO I'M SICK OF HAVING TO "LOG ON" EVERY TIME I TURN AROUND ON THIS PAY PAL SITE. EVERY TIME U WANT TO CHECK FOR ANOTHER WAY TO FIND ANSWERS U HAVE TO "LOG ON" AGAIN! I'M THROUGH WITH IT! THEY DO WHAT EVER MAKE THEIR BOAT FLOAT!

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@mare0525 wrote:

So I'm back again. I have never been as disgusted as I am with PayPal as I am right at this moment. I have been a customer since PayPal opened.  We have literally NEVER had a problem with a payment being made.  First, we started having this problem of "Pay After Delivery" suddenly being gone. Then, after multiple phone calls over the course of three weeks, shortly after posting here, it was suddenly available as a payment option again.  Well, that was short lived.  

About ten days ago there was a "glitch" as PayPal keeps calling it and a charge for $2.99 for an eBay purchase to a Seller in China got caught in the system and they said that my bank kept sending back a "03" code wihich they say correlates to that bank account "not existing". ???? Now mind you, we have had and used this SAME bank account since we got PayPal. Nothing and I mean, nothing, has changed.  Interestingly, our bank DID NOT see any error and the transaction showed just fine as first being in "accounts hold" and then "paid".  The bank has said -- after talking to the assitant manager, their coding people, AND their accounting department that the error was on the PayPal end.  I have literally called PayPal almost every day now for 10 days. I have only had one actual representative who even wanted to help me and actually kept her word and called me back two days later. Since the, however, I have heard nothing.  Today, I called and got ransferred to three diffrrent departments and still got a bunch of BS that makes absolutely NO SENSE.  Now before I elaborate, since fixing the Pay After Delivery and this "glitch" I have not been able to transfer money out of PayPal to this same bank account.  It kept being returned with this so-called same "03" error code.  I finally had to transfer the money into my son's account (he is on our PayPal) and then he wrote me a check and I had to drive 10 miles into town to deposit the **bleep** money in my bank!!! Yes, that's right!! I had to go through this hoop to even get my money from the sales I had on ebay (to the tune of over $400 for two transactions).  This is the problem they are SUPPOSED to be resolving.  hahahahaha Yeah, that's hysterical.  

So now, I still don't know if that problem has been resolved because I don't have a balance to transfer out at the moment.  However, NOW all three of our bank accounts are unusable and inaccessible unless we want to use an ECHECK!!! No Pay After Delivery (again) either!!! So today, the third person I talked to tells me that because of "security" that he "can't over-ride" I am going to need to make some payments with echecks for awhile and that "should show the system that (my) bank is not a security issue". ???????????? Now since I knew this guy was full of it, I just let it go and hung up. But here is what gets me:

a.  I have begged to speak to a manager or someone that can actually look into this. It's a technical issue that my bank assures me is on PayPal's end (oh and Paypal finally admitted to that also). 

b.  Why the **bleep** would this affect all THREE bank accounts???? One is mine, one is my son's, and one is my husband's which is an entirely different bank!!!!????????? So all are now suddenly security risks????

c.  We have been told numerous things from we might need ot get a new checking account (unreal) to we  have too many "pay after deliveries" (yet when we had none they said the same thing).  

d.  No ONE -- and I mean NO ONE at Paypal cares if you have issues.  They only care apparently if you are bringing in big bucks through them.  They are simply worthless and if there were a better option for things like eBay, I'd dump PayPal as fast as I could!!!  

I have NO IDEA who or how to contact anyone at this point. All I get is BS.  The second person today actually told me to try a different browser and clear my cache. LOL  Now, this is after she sees my ticket and the notes in my account.  Oh and have I mentioned I have been a PayPal customer since they began???? I'm not an idiot and don't appreciate being treated like one either.  To top it off I hold degrees in Web Design and Computer Info Mgmt and I'm not computer illiterate.  The cache and the browser are NOT the problem.  

At this point, I am planning to contact the Better Business Burearu tomorrow morining. If PayPal won't help me, perhaps they can motivate them to at least make an effort.  This is a nightmare and ridiculous, especially when we have been great customers with no issues for well over 15 years.  I would expect more.  

I want all the capabilities re-enabled to my account that I have had for months. I'm sick of this. Transfers should go seemlessly to my bank account. They have for years and now suddenly don't.  I am BEYOND disgusted.

---

[atari8bitcarts]

Can anyone clear this up? I just bought two items from eBay (each from a different merchant, all US), no 'Pay after Delivery' option????

Same stuff I always buy. I have no disputes, no claims, no bid retractions, etc.

why?

And I can't find anything on this from PayPal.

[harrisondrh2808]

Sad to say, but it works when it works....smh. Every time we think we've figured out what is going on with PAD, paypal proves us wrong. I was able to get mine back after two emails and 3 phone calls. Thought it was fixed for good only to have it disappear after one purchase. But it is all good cause they are actually saying me money. I was buying from Ebay at least once a week while I had PAD available but now that it is unpredictable I have cut my "impulse" buying down to what I have money on hand for right then because 95% of the time PAD won't be available. Thanks Paypal for breaking my buying habit!!

[clos210]

For me the PAD has been working for the last month after not working for most of October and part of November. I always cringe my teeth and hope pad still shows up and it has.

[robbucjr]

Glad I found this board - I am experiencing it not being available for the first time as of yesterday.  I have been using PAD for a year without a single issue - I was even able to make a $600 purchase on the Topps website a couple of weeks ago, and sellect it as an option.  That payment has already cleared through so I have only a couple of small outstanding PADs approaching.  I bought three small items on Ebay yesterday and when I went to pay, PAD was not available.  I tried paying just one seller, and still nothing.  I cleared out my Paypal balance by transferrning funds to my bank, and still not available.  I called this morning, and the person I spoke to just read the FAQ answer to me.  Not a big deal as these were small items, less than $50 total for all three, but I thought perhaps something was wrong with my account and that is why I called Paypal.  After he couldn't help me, that is when I found this board.  Glad to see it's not me, but sorry to see that so many of you are experiencing this issue.