Have I been hacked?

LACC004
Contributor
Contributor

I received an email that said this:

 

" On March 28, 2018, you added a email address : <removed> 

Didn't make this update?

If you didn't add or update this email, log in to your PayPal account and review your information as soon as possible. If you notice any unusual activity, please contact us immediately by clicking the Help Center link at the bottom of this email. 

Sincerely,

PayPal " 

 

First of all I never actually had a Paypal account, I just created one now to see what was this email about, I don't remember ever making a PayPal account with my email address, I sent the email  to spoof@paypal.com but they haven't answered me yet. What should I do? the email came with a link, and I haven't clicked o entered it yet (not planning on seeing what's there), so what should I do? Perhaps this is some fake email? I'm really concerned because the new address, as you can see, is literally "hacker", so I don't know what I should do. 

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Oregon11
Advisor
Advisor

You didn't click any links in the email and you forwarded the fake email to PayPal. If you're worried about it you can always run an antivirus program and change your PayPal password. 

 

Keep in mind that you can add extra security to your PayPal account by activating the security key, in your account security settings. This will require a temporary pin be sent to your phone, every time you login to your account. 

 

I hope this helps.

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5 REPLIES 5

Oregon11
Advisor
Advisor

Emails from PayPal will always address you by your first and last names or by your business name.

 

Here is a PayPal link with more info.

 

https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340

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LACC004
Contributor
Contributor
Thank you for replying so quick, I read the link about the fake emails, and indeed in the email I wasnt addressed by my name instead it only mentioned my email address. So I guess I should just delete and disregard that email?
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Solved

Oregon11
Advisor
Advisor

You didn't click any links in the email and you forwarded the fake email to PayPal. If you're worried about it you can always run an antivirus program and change your PayPal password. 

 

Keep in mind that you can add extra security to your PayPal account by activating the security key, in your account security settings. This will require a temporary pin be sent to your phone, every time you login to your account. 

 

I hope this helps.

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LACC004
Contributor
Contributor
Thanks a lot for your help.
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Oregon11
Advisor
Advisor

You're very welcome. 

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