Friends and family payment instead of goods and services

Lolo62_
Contributor
Contributor

I accidentally selected send to friend/family instead of for goods and services. HELP!

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PayPal_Ashley
Moderator
Moderator

Hi @Lolo62_

 

Welcome to the PayPal Community Forums! 

 

I'm sorry to hear that there was an error made while sending your payment. 😞 For a situation like this, I would recommend reaching out to the recipient of the payment and requesting a refund so that you can make a new payment to the seller under the correct category. 

 

The "Seller's Contact" information can be found in the original email receipt received when you made your purchase, and in the transaction details of your payment, located in your account Activity.

To find the transaction details:

  1. Go to the PayPal website and log in to your account.
  2. Click Activity at the top of the page.
  3. Click on the transaction in question.

I hope this helps!

 

-Ashley


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