Fraud issue

skeleton202
Contributor
Contributor

how much is the chance paypal will solve the fraud issue?

apparently, there's a african scammer login to my account and transfer the fund to his account.. i've already reported the issue but nearly 5 days and still no answer.. already changed all the password and detail but i still feel insecure after this incident

Login to Me Too
4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

@skeleton202

 

Did you click on a link in a spoof email and give away your log in details?

 

If you have reported it as an unauthorised transaction then you have to give paypal time to investigate.

 

If you want an update your best bet is to phone them and ask.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

skeleton202
Contributor
Contributor

I never did but if it cause by finger misclick then im not sure that time... can i change my email to another? my current email is full of spam nowadays

 

Normally based on your experience, is it possible for me the fund back?

Login to Me Too

Whac-A-Mole
Frequent Advisor
Frequent Advisor

how did he transfer your money to his account,by sending payment?

if so,why not look up that transaction and file unauthorised payment?

Login to Me Too

kernowlass
Esteemed Advisor
Esteemed Advisor

@Whac-A-Mole

 

He has filed a dispute he is awaiting a result.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.