Choosing currency conversion option doesn't work?

tigertomas
Contributor
Contributor

Hey.

I'm trying to send money to a receiver using another currency, and when I select to use "Convert with card issuer" it just reverts to using the Paypal currency converter with its fees anyway. Any help is heavily appreciated.

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4 REPLIES 4

sharpiemarker
Esteemed Advisor
Esteemed Advisor

You need to contact PayPal customer service about this.  Many reports of it happening, no solution from our end, maybe going into your pre-approved payment settings, then to the set available funding source setting and adjust conversion settings.  If that fails, call PayPal.


Kudos & Solved are greatly appreciated. 🙂
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tigertomas
Contributor
Contributor

Ok, will contact them then since the other solution didn't work. Cheers.

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Dionizas
Contributor
Contributor

Did you solved this problem? As this is a common problem that paypal don't want to solve. Strange that no one sent to court...

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Whac-A-Mole
Frequent Advisor
Frequent Advisor

until PAYPAL fixes this,you will just have to use PAYPAL conversion,fee is 2 1/2%.

If PAYPAL ever want to fix this. 

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