Bank Account Not Available for payments

MissionBULLITT
Contributor
Contributor

My confirmed bank account that I have been using without fail for the past three years for all of my payments is no longer available as a payment method on any online store that I have attempted to use paypal at. My only option is to use my credit/debit card and I refuse to do so as my bank account is perfectly fine. Has anyone had an issue with this in the past two weeks and if so did you reach a resolution that got your bank account option made available again?

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4 REPLIES 4

sharpiemarker
Esteemed Advisor
Esteemed Advisor

Make sure none of your cards are due to expire within 30 days.  In order to pay with bank via Instant Transfer, the cards and bank account work hand in hand so the cards need to be current.


Kudos & Solved are greatly appreciated. 🙂
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MissionBULLITT
Contributor
Contributor

The two cards I have linked are both not due for expiration till at the earliest 2018 so I guess it shouldn't be that causing the issue.

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

Then I am stumped.  You will need to contact PayPal customer service.  No one in the forums have access to people's accounts to make adjustments.  Is you bank account even still linked to your account because it all of a sudden stopped being available for payment. 


Kudos & Solved are greatly appreciated. 🙂
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MissionBULLITT
Contributor
Contributor

Yeah my account is still linked and the site even says that Pay After Delivery is my default payment method. I contacted Support and they give the "sellers choose" excuse then say that I have pending payments from my PayPal Business Debit card that are pending but when I check my statement the transactions are completed. It's like they don't even know what's going on themselves.

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